News

23.06.2008

New anti-spam server

We have acquired and deployed a new, powerful server dedicated to scanning incoming email for spam. This should in itself make the spam filtering more efficient, and will enable us to run more resource intensive tests and potentially catch more spam.

The new server has also relieved our MX (mail exchanger) servers of this task, thereby improving email delivery performance and allowing incoming messages to be processed more quickly.

17.04.2008

New IMAP server on the way

Our new IMAP server is in its final stages of testing, and can be accessed on imap.runbox.com port 1143 until full deployment. For those who have been testing our alternative, Dbmail-based server on the same port: Your email client might reload folders and messages when accessing the new server for the first time.

17.10.2007

Increased number of aliases

After several requests we have now increased the number of aliases available to all subscribed accounts with 10.

This means that all non-trial accounts now have 20 aliases available, or more if the user has purchased additional aliases in the past.

01.10.2007

Server upgrades

Today we have successfully deployed a new, powerful database server that forms the new "heart" of the Runbox system. This has substantially improved the overall performance of the service and re-establishes Runbox as a professional, efficient email hosting service.

We hope you notice it too!

07.26.2007

Runbox Chat launched in beta

Runbox Chat is an instant messaging service accessible directly from your browser, allowing you to communicate in real-time with friends, colleagues, and associates on any other chat network.

There's no software to download or install to use Runbox Chat, and it's compatible with all major chat networks such as Google Talk, MSN, Yahoo! Messenger, AIM, ICQ, and IRC.

Please see the Chat help page for more information, or just click Chat in the main menu.

26.06.2007

Webmail enhancement

After a request from a user on our mailinglist we have added functionality for sorting messages in Webmail by:

• Flagged status
• Replied status
• New (unseen) status

To sort messages by these or other criteria, just click the corresponding header item in the folder view.

11.01.2007

Reminder: Deletion of old messages from Trash

As notified earlier we will now start deleting messages that have been stored in your Trash folder for more than one month.

If you do not want old messages automatically deleted from Trash after one month, please set the "Automatically empty Trash" option to "No" on the Account screen.

23.12.2006

Runbox Web Hosting Server Move Status

All accounts have been moved to the new server. Here is the information for the new server:

• Name Server1 : ns1.runbox.net (IP address 66.29.43.192)
• Name Server2 : ns2.runbox.net (IP address 66.29.43.193)
• Server IP : 66.29.43.194

Change your domains Name Servers to those above at your domain registrar. Changes will usually take an hour or two to resolve but may take up to 48 hours.

You can use http://66.29.43.194/cpanel to log into the cPanel for your account until your domain resolves to the new address.

If you are using your Runbox Email account to host email for your domain, log into your cPanel and make sure the MX record is set to "mx.runbox.com". The transfer may have reset the MX record to a default value which will prevent your mail from being delivered.

All web hosting support requests should be sent to WebHosting@Runbox.com

04.12.2006

Whitelisting of Address Book contacts

We have now changed our systen-wide SpamAssassin spam filter configuration to include all Address Book contacts in the whitelists.

This should prevent any messages from registered contacts from being classified as spam.

05.08.2006

How to use email: Screencasts

Runbox is producing a number of Screencasts on how to use email.

28.06.2006

Validation of external From addresses

In order to prevent falsification of messages by abusers, we now require that From addresses used in Webmail or email clients via SMTP are validated. This means that you cannot send messages "from" an email address that does not belong to you.

To validate an external address that is not among your Runbox aliases or virtual domain addresses, proceed as follows:

1. Log in to Webmail at http://www.runbox.com and go to Preferences.
2. Enter the address you would like to send from in the "From" field and click [Save settings].
3. A message with a unique link will be sent to the address provided. Click on the link to confirm that you own the address.
4. In the Webmail:Preferences screen you will see a message stating that the address was validated. Within 10 minutes you will be able to send "from" that address via Webmail or SMTP.
5. In order to validate more than one address, do not replace the address you just entered as that will remove the record from our database. Each Webmail folder has its own set of preferences, so you can simply enter one From address for the Preferences in each folder.

"From" addresses previously registered in Preferences will continue to work without validation.

12.06.2006

Runbox launches Web and Domain Hosting services in Beta

We're pleased to announce that all Runbox accounts now include extensive state-of-the-art web and domain hosting services at no extra cost. The service includes 100 MB storage space, 4 GB data transfer per month, and a cPanel administration interface.

The service is currently in open beta testing as there are integration and support issues that will be resolved over time.

Please see our Web Hosting section for more information about the service and how to sign up.

05.05.2006

Nickname autocomplete function

This function will suggest and autocomplete nicknames as you type in the address fields on the Compose screen. Go to Preferences and activate "Nickname autocomplete" if you want this feature enabled.

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